What is the check-in and check-out policy at Citizenm London Shoreditch?
Check-in is from 14:00 and check-out is by 11:00.
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Citizenm London Shoreditch – A Favorite for Families in London
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Key details
About the Hotel
6 Holywell Lane, London,
- Near Old Spitalfields Market
Great
8.8
8.9
4.3
4.3
Tech-Enabled Rooms
All 216 air-conditioned rooms feature soundproofing, free WiFi with 100+ Mbps speed, and free movies on demand. Each room includes a tablet mood pad to control LED TVs, mood lighting, temperature, and power rain showers. Bathrooms have rainfall showerheads with hydromassage functions and complimentary toiletries. Rooms offer premium bedding, iPads, and laptop-friendly workspaces.
24-Hour Dining
canteenM serves a hot and cold breakfast buffet with warm pastries, scrambled eggs, fresh fruit, and unique local treats. The restaurant operates 24 hours and features a bar/lounge. Dietary options include vegan, lactose-free, and gluten-free choices. Guests can enjoy cocktails and meals throughout the day and night.
Living Spaces & Business
The hotel features contemporary living rooms with Vitra furniture and a MENDO library collection. A 24-hour business center provides complimentary wired Internet access and work facilities. Express check-in and check-out services are available. The property offers a free daily manager's reception and a coffee shop/cafe.
Shoreditch Location Access
Located in Hackney, the hotel is surrounded by music, comedy, and drama venues. It is 1 km from Dennis Severs' House, 1.5 km from Brick Lane and the Museum of the Home, and 2 km from Tower Bridge and The Shard. Liverpool Street Station provides direct links to London Stansted Airport. The area includes Spitalfields, one of London's oldest markets.
Hotel Services Overview
Services include a 24-hour front desk, multilingual staff, gift shop, and elevator. The hotel charges 2.50 GBP for payments at self-service terminals. Unregistered guests are allowed after midnight. Ironing facilities and heating are available in rooms. The property prohibits all types of cigarettes, including electronic cigarettes.
“The beauty of the hotel lies in its clever use of space and high-tech integrations; the in-room iPad controls are a welcome touch. Positioned in Shoreditch, the location is ideal for those keen to dive into London's vibrant art and cultural scene. What stands out most is the attentiveness of the staff, they clearly prioritize a seamless experience.”
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
- King Room2 persons14 sq. feet1 King-size bedAir conditioningHeatingroom details
- King Room High Floor2 persons14 sq. feet1 King-size bedAir conditioningHeatingroom details
- King Room Accessible2 persons14 sq. feet1 King-size bedAir conditioningHeatingroom details
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
General
- No smoking on site
- Wi-Fi
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Allergy-free rooms
- Lift
- Smoke detectors
- Fire extinguishers
- Key card access
Dining
- Restaurant
- Snack bar
- Bar/ Lounge area
Business
- Business centre
Spa & Leisure
- Leisure/ TV room
Room features
- Air conditioning
- Heating
- Ironing facilities
Bathroom
- Free toiletries
- Sink
Media
- Flat-screen TV
- iPad
Room decor
- Parquet floor
Show more
Dining Onsite
At CitizenM London Shoreditch, culinary experiences come alive at canteenM, a vibrant buffet restaurant that invites guests to savor a delightful array of flavors for breakfast, lunch, and dinner. The inviting bar/lounge area complements the dining experience with a relaxed ambiance, making it perfect for any meal throughout the day.
Citizenm London Shoreditch Location
6 Holywell Lane, London,
Explore London
Explore Shoreditch
Tower of London
20-minute walk
Historic castle known for its role as a royal palace and fortress. Home to the Crown Jewels and offers guided tours.
The British Museum
35-minute walk
World-renowned museum housing vast collections of art and artifacts. Admission is free, with special exhibitions available.
Sky Garden
25-minute walk
Public garden offering stunning views of London. Features landscaped gardens and observation decks, perfect for relaxation.
Brick Lane
17-minute walk
Famous for its vibrant street art, markets, and curry houses. A cultural hub showcasing London's diverse culinary scene.
Biking along the River Thames
10-minute ride
Scenic biking routes available along the Thames, perfect for adrenaline junkies and nature lovers alike.
Yoga at Shoreditch Park
15-minute walk
Relaxing yoga sessions offered in the park, suitable for all levels. Great for unwinding amidst a bustling city.
Dishoom Shoreditch
12-minute walk
Popular Indian eatery known for its vibrant atmosphere and delicious dishes, including the signature bacon naan roll.
Pizza East
9-minute walk
Casual dining spot offering wood-fired pizzas and a relaxed vibe. Great for families and groups, with diverse options.
Boxpark Shoreditch
10-minute walk
Innovative pop-up mall made from shipping containers featuring a variety of street food vendors and shops.
Shoreditch Wine House
12-minute walk
Charming wine bar with a warm atmosphere, offering a selection of wines and seasonal events. Ideal for wine lovers.
Old Spitalfields Market
14-minute walk
Historic market featuring unique shops and eateries. Hosts live music and events, suitable for all ages.
Tips on navigating the city
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Property information and rules
Check-in
from 14:00-23:59
Check-out
until 11 am
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of GBP20 per person per day.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Number of floors:
10
Number of rooms:
216
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
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Pros
Comfortable bed
Friendly staff
Clean room
Cons
Limited food options
Guest reviewsbased on 1526 reviews
Alex from United Kingdom
Single
King Room
3 nights in November 2025
|
Reviewed: January 10, 2026
9.5/10
Very nice Stay with Fantastic Tech Features!
quick check-in comfortable bed varied breakfast
The check-in was super quick and easy! The complimentary still and sparkling water were a lovely touch. I really appreciated all the small, nice extras . The bed was comfortable, and I loved the varied breakfast options they offer.
One minor issue was the elevator. There were longer wait times due to one being out of service.
Location
9/10
The hotel's location is in the heart of a lively area. It provides easy access to many attractions. Walking to various points of interest is feasible from here.
Service
10/10
Staff members offer friendly assistance during check-in and check-out. They are ready to help with any needs that may arise. The team ensured a smooth stay from arrival to departure.
Rooms
9/10
Rooms feature cool technology like customizable lighting controlled via iPad. The windows offer city views. The beds are very comfortable, ensuring a restful night.
Dining
10/10
Breakfast offers good value with excellent quality options. The bar serves food late, very convenient after an evening out. The selection caters to various tastes and needs.
0 Helpful
|
Georgia from Georgia
Single
King Room
3 nights in November 2025
|
Reviewed: December 21, 2025
6/10
Acceptable but flawed experience
elevator malfunction inconvenient sink
The room was acceptably quiet during my work stay.
Only one elevator was working. The wait times were excessive. The sink was in the room itself and not in the bathroom, I didn't like that.
0 Helpful
James from United Kingdom
Single
king room
4 nights in November 2025
|
Reviewed: December 20, 2025
6/10
malfunctioning ac poor experience
The staff were helpful. The location was nice and convenient.
The room was stuffy. i found the ac to be malfunctioning and it barely provided any ventilation. i had to switch rooms. It was a poor experience.
0 Helpful
J. from United States
Single
King Room
3 nights in November 2025
|
Reviewed: December 01, 2025
7/10
kind staff clean room easy check-in small portions reheated food dishonest practice
the staff was so kind. the hotel and my room were very clean and well managed. i was happy check-in was easy and fast (perfect after a long journey!).
chicken portions were very small on the dinner menu. i was a bit disappointed to find out they reheat frozen food. they should tell guests that before, it seems a bit dishonest!!!
0 Helpful
Show more reviews
FAQs
About Citizenm London Shoreditch
What are the dining options available at Citizenm London Shoreditch?
The hotel features an on-site restaurant, canteenM, which is open 24 hours a day.
What popular attractions are within walking distance from Citizenm London Shoreditch?
Nearby attractions include Old Spitalfields Market (0.5 km), Brick Lane Market (0.5 km), and Shoreditch High Street (0.3 km).
How far is Citizenm London Shoreditch from London City Airport?
The hotel is approximately 11 km from London City Airport, which is about a 20-minute drive.
What amenities are available in the rooms at Citizenm London Shoreditch?
Rooms are equipped with free Wi-Fi, smart TVs, air conditioning, power rain showers, mood lighting, and iPads.
What breakfast options are offered at Citizenm London Shoreditch?
A hot and cold breakfast buffet is available, featuring local and familiar favorites, for an additional charge of 20 GBP.
What business facilities are available at Citizenm London Shoreditch?
The hotel offers a 24-hour business center and meeting rooms.
How far is Citizenm London Shoreditch from Old Street Station?
Old Street Station is approximately a 10-minute walk, about 800 meters away.
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